Links

Claim Notification

If you need to contact MSIEU regarding a claim, please email one of the following email addresses with the details:

marineclaims@msi-europe.com

propertyclaims@msi-europe.com

liabilityclaims@msi-europe.com

 

Whistleblowing and Speak-Up contact

We encourage all of our employees, clients, business partners and suppliers to raise any concerns about any issues that might affect MSIEU.

 

Employees only

You can make a report in any one of the following two ways:

  1. 1. Online - To make a report online click here and follow the instructions on the webpage.
  2. 2. Email - You can send an email to: msadspeakup@deloittece.com
    MS & AD Speak Up is an independent whistleblowing service managed by Deloitte that gives all MSIEU employees the opportunity to report any fraud or wrongdoings anonymously.

 

Clients, Business Partners and suppliers

If you are unable to or are not confident about raising your concern directly with us, you may raise your concerns via the whistleblowing hotlines operated by either of our regulators:
PRA Whistleblowing
FCA Whistleblowing.
If you concerns relate to a financial product or service that we provide, please use the Complaints process on this website.